1. Returns and Exchanges

• You may request a return or exchange within 14 days of receiving your order.

• To be eligible for a return, items must be unused, in their original condition, and in the original packaging.

2. Non-Returnable Items

• Personalized or custom-made products are non-returnable unless defective or damaged.

3. Damaged or Defective Products

• If you receive a defective or damaged item, contact us within 24 hours of delivery with photos of the damage.

• We will offer a replacement or refund, depending on your preference.

4. Refund Process

• Refunds will be issued to the original payment method.

• Shipping costs are non-refundable unless the return is due to our error.